Performant has more than 40 years servicing various types of delinquent assets. During this time, we have earned the confidence and trust of our many government clients, as measured by the longevity of these relationships and award of numerous consecutive contracts.

We provide compliance-driven recovery and customer care services for Federal, State, and Local agencies, including:

  • Higher Education
  • Tax
  • Other Government Agencies
    (e.g. The Department of Treasury)

Higher Education

Experience Makes a Difference

We offer extensive experience resolving and rehabilitating student loan portfolios, encompassing high volumes of borrower accounts. Our Federal and State clients count on us to deliver leading student loan resolution services that keep pace with the changing industry and regulatory landscape, client-specific requirements, and consumer-focused resolution approaches.

Student Loan Servicing Capabilities

Our solutions are designed to deliver a high quality borrower experience, while supporting client goals. Depending on your needs, we’ll apply the right mix of capabilities to ensure your success.

  • Resolution and recovery services
  • Loan consolidation and rehabilitation
  • Pre-default support
  • Borrower repayment education

We understand the challenges, and know what it takes to work with clients in supporting student loan borrowers.

  • Deep working knowledge of student loans and available options
  • Resolution plans optimized for individual borrowers
  • Engaging and supportive communication

Tax Solutions

Managing and Recovering Outstanding Taxes

We offer solutions to support resolution of outstanding taxpayer debt, including:

  • Tax debt recovery services
  • Tax amnesty programs
  • Call center support